INTRODUCTION AND OBJECT:
MUEBLES ROSILLO S.L., is a Spanish company, registered in the Mercantile Register of Albacete (Volume:740 Folio: 119 Section:8 Sheet:AB11770 ), with CIF number: B02334340 and registered office at Calle Camino Real 156 02110 La Gineta , dedicated to the distribution and trade of furniture; and owns the website of www.rosillo.es in which it expresses information available to its users as well as markets certain products and provides certain services.
Incompliance with Regulation (EU) 2016/679 of the EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of such data, as well as in compliance with the provisions of the current regulations we proceed to provide complete information of the following points: MUEBLES ROSILLO SL, informs the user of this site, of the existence of an automated file of personal data created by MUEBLES ROSILLO SL and under his responsibility. The data of users registered through the forms enabled for this purpose on the website are collected by MUEBLES ROSILLO SL in order to facilitate the provision of the services that MUEBLES ROSILLO SL provides through said website as well as to provide you with commercial information about services that may be of interest to you. Fields marked with an asterisk (*) in the registration form that the user has to fill in are required, with the inclusion of data in the remaining fields being optional. The user guarantees that the personal data provided to MUEBLES ROSILLO S.L. are truthful and is responsible for communicating to it any modification thereof. The sending of personal data through the use of www.rosillo.es's electronic forms or, where appropriate, e-mail messages, implies the express consent of the sender to the automated processing of the data included. We will use your email address to send commercial communications.
The user consents to the receipt of advertising of products and services of MUEBLES ROSILLO S.L.and third-party collaborators, in the event that the user expresses it voluntarily by checking the corresponding boxes.
The consent for the transfer of your data to the collaborators of MUEBLES ROSILLO S.L. in relation to the contracting of Services in which MUEBLES ROSILLO S.L. intervenes exclusively as an intermediary
For all purposes, access to www.rosillo.es through Identification of User through social networks will be considered user registration and necessarily carries acceptance without reservation or objection of these general terms and conditions.
The status of User of www.rosillo.es requires legal age. The User declares and declares to be of legal age. Over the age of 18
Rights of access, rectification, opposition and cancellation of users
The user may exercise their rights of access, rectification, opposition and cancellation to the processing of their personal data, under the terms and conditions provided for in the GDPR
Any User may request his/her unsubscribe, at any time, as a user of www.rosillo.es. Muebles Rosillo s.l. will have a period of 30 days to examine the situation of said User with respect to all the services to which he/she is subscribed to, where appropriate, issue invoice for all those consumptions that upon receipt of the request for unsubscribe are pending collection.
In the absence of any outstanding amount and/or collection, the cancellation will take effect immediately. Otherwise, the de baja will be subject to the effective collection of these amounts by MUEBLES ROSILLO S.L..
MUEBLES ROSILLO SL maintains the security levels of personal data protection in accordance with Regulation (EU) 2016/679 of the EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the security measures of automated files containing personal data, and has established all the technical means at its disposal to prevent the loss, misuse, alteration, unauthorized access and theft of the data that the user provides through the website, without prejudice to informing him that the security measures on the Internet are not impregnable. MUEBLES ROSILLO SL undertakes to comply with the duty of secrecy and confidentiality with respect to the personal data contained in the automated file in accordance with the applicable legislation, as well as to grant them a safe treatment in international transfers and transfers of data that may occur.
We offer secure paymentSSL on your purchases
The prices indicated on this website include the VAT applied which is the one in force at all times in Spain, the country where the company's social reason is located. The price with vat included will be indicated in cash before making the payment .
Delivery hours are Monday to Friday from 08:00 to 19:00 a.m.
Prices do not include assembling items that require it, uploading to the home of the order or entry to the premises or delivering to a location with difficult accessibility. In most cases agencies deliver orders door-to-door. The user contracts when placing the order a standart transport service, the prices with standard transport do not allow to establish a specific delivery time.
DESCRIPTIONS AND MEASURES:
The descriptions of all articles on the website contain the measurements and colors of the product. This data is approximate and does not fit 100% to reality. If it is essential for the customer to know exactly these characteristics, contact us 967049237. The costs of transporting to and from returns for technical reasons of this type will be borne by the customer.
All orders must be placed online, or in writing via email or fax.
Within 48 hours you will receive the confirmation of your order and the pro forma invoice via email, with the delivery time, final price, detail of the products, colors or finishes, etc. It is essential to verify the order data,since any subsequent surcharge caused by an error in the order will be the responsibility of the customer.
Product reservations in stock are valid for a maximum of 6 months. After this period, the reservation will be cancelled and the customer will lose any payment and signal deposited, in full. For products without stock, this 6-month period starts from the date the items are available in Muebles Rosillo s.l. .
In the case of orders for out-of-stock items, purchased by Muebles Rosillo s.l. at the express request of the customer,there will be no possibility of cancellation or modification under any circumstances. The customer will pay 100% of the invoiced price when acknowledging that Muebles Rosillo s.l. must also pay its suppliers for the purchase of such products. This clause does not apply in the context of the exercise of the right of withdrawal.
All products have a 2-year warranty by law from the date of invoice, only for manufacturing defects. The warranty ensures that the item is replaced or repaired at no cost, but the full amount paid after 14 days of delivery is never refunded. All items that are used for commercial purposes with intensive or massive use of them such as hospitality etc have a 1-year warranty by law from the date of invoice only for manufacturing defects.
The delivery time varies between 24 hours and 15 days according to article. If it is an item with 24/72 hour delivery it is specified on the tab of each product. Please let us know the exact delivery time if you have a specific delivery need. If you choose payment by bank transfer, you must add 3 - 5 more days to the indicated delivery time. This period begins to count from the moment Muebles Rosillo s.l. receives the payment and can make the invoice.
Custom products, upon request, can take up to a month to be delivered.
It may be that the same order is received in two deliveries when combining products from different warehouses.
Shipping costs are borne by the customer.
The customer must provide a telephone and an email address where the carrier can locate it to arrange the time of delivery.
Packages will be returned to our warehouse if the carrier fails to contact the customer by phone or email for 3 days in a row. If the customer subsequently indicates his wish to receive the order, he must pay the costs of transporting a new shipment.
The customer has an obligation to indicate any important details for delivery. Any additional charges for difficulties accessing the delivery address will be borne by the customer.
Muebles Rosillo s.l. is not responsible for the delays caused by the transport agency, since it is an external service to our company. Any claim in this regard will be made directly to the transport company. At the time of purchase you contract that service outside of our competition.
For deliveries in the Balearic Islands, add 3 days to the delivery time of each item.
TRANSPORT INCIDENTS, DEFECTIVE PRODUCTS OR ERRORS IN THE ORDER
When the transport agency is to deliver the order, you should check that the packaging is in good condition, without shock or breakage. If you notice directly that the purchased item is broken or beaten, do not accept the order. If you apparently did not notice a break or hit on the item you should put on the delivery note next to your signature "pending revision" . If you do not indicate it, by signing the packing slip you agree with the delivery and the transport company will not be liable for any such damage
Once the goods have been specified if there are any damage to the product caused during transport, you must communicate it within 24 hours from receipt by sending an email with photographs of the damage in jp g format email@example.com.
Muebles Rosillo s.l. is only responsible for the replacement of the damaged product if it gives us part within this 24h period and if it states "Pending revision" next to its signature on the carrier's packing slip.
If there has been an error in your order or if you have received an item with factory defect, you can claim within 14 calendar days after receiving the goods, by writing an email to: firstname.lastname@example.org . The customer must keep the original packaging of the product in perfect condition during this time. Without this packaging, Muebles Rosillo s.l. does not accept returns of any kind.
You must also indicate if any products are missing from the delivery note. If you do not do so, the transport company will not be liable for errors in delivery or loss of goods.
All shipments are made under insurance that takes effect up to 24 hours after delivery.
Remember to send pictures of the product and packaging in jpg format to our email email@example.com, showing the error or damage. Without photographs we cannot process the incident.
The replacement of the defective product or the resealing of an error in the order on our part will not incur any additional costs for the customer. To.
In case of return for any other cause other than product damage or error in the order, the customer must pay the costs of transport to and from the goods.
In any case, we only accept returns of products that have not been assembled or used, and that keep the original packaging in perfect condition.
Once Muebles Rosillo s.l. has received the goods, we will check their status, and proceed to the customer's subscription if applicable.
If by any circumstance you order the unpacking of the same before reaching your final destination, any damage caused will be beyond our responsibility.
Right of withdrawal:
The customer has the right to withdraw from his purchase without the need for justification except articles manufactured on demand, within 14 calendar days from the day on which the customer or a third party indicated by him, other than the carrier, receives the goods. To exercise this right, you must notify your decision to withdraw from the contract before the 14-day period expires, by regular mail, by email : MUEBLES ROSILLO S.L. C/ Juan Garcia Rausell, 2 02110 La Gineta Albacete Telf. 967049237 E-mail: firstname.lastname@example.org You must enter the following data: - Order or invoice number. - Full name of the customer. - Delivery address of the order. - Date and signature, if presented by regular mail. In case of withdrawal on your part, we will refund all payments made by you, except the return shipping costs, within 14 calendar days from the date of receipt in our warehouses of your order. In case of withdrawal on your part in orders placed under promotion "free shipping costs", we will refund all payments made by you, except shipping costs, the amount equivalent to the shipping costs not charged on the way from our warehouses to the delivery address provided by the customer,. We may withhold the refund until we have received the products. Under no circumstances should the customer return the goods to Muebles Rosillo s.l. on their own.
Muebles Rosillo s.l. will not be responsible for the goods if the customer returns it on their own.
The decrease in value of the products returned by handling other than that necessary to establish the nature, characteristics and operation thereof, will be the sole responsibility of the customer, who must reward Muebles Rosillo s.l. for the damage caused
Exclusions from the right to dismiss:
The right of withdrawal shall not apply to orders relating to:
Products manufactured on customer demand.
In any case, we only accept returns of products that have not been assembled or used, and that keep the original packaging in perfectcondition.
MUEBLES ROSILLO S.L. may modify without prior notice the promotions and discounts generated by the promotion policies existing on its websites, and reserves the right to cancel or cancel the discounts obtained if it suspects that they have been obtained in an illegitimate or fraudulent way.
Likewise, MUEBLES ROSILLO S.L. reserves the right to cancel discounts and restore the original data of users in promotions if there are changes in the conditions of application and / or generation of the rules and promotions that have generated such discounts.
We work with a payment gateway designed by BBVA. Under no circumstances do we have access to your bank details and in no way are they stored in our databases. All transactions are made through the REDSYS platform that incorporates the latest security news and procedures to guarantee the rights of both users and merchants
According to Law 34/2002 of 11 July, on information society and e-commerce services, the following data are provided:
FURNITURE ROSILLO SL
C/ Camino Real, 156 02110 La Gineta Albacete